Shipping Policy

Standard Shipping: Typically 3-7 business days.
Express Shipping: Typically 1-3 business days.

At The Hydrate Store, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

Shipping Information

Order Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending

Shipping Rates & Delivery Estimates: International shipping options and costs will be calculated at checkout. Delivery times vary by destination and shipping method.
Customs, Duties, and Taxes: The Hydrate Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Time Frame: You have 30 calendar days to return an item from the date you received it.
Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Proof of Purchase: A receipt or proof of purchase is required to complete your return.

Contact Us: Email us at hy*****@tr*******.com with your order number and reason for return.
Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and return shipping address.
Ship Your Return: Package your item securely, include the RMA number, and ship it to the provided address. You are responsible for the return shipping costs.
Inspection and Refund: Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.